Privacy
What we collect, and why
Last updated 29 October 2026. Cove Capture is a product of Cove Media, LLC, based in the United States.
If you join the waitlist
We keep your email address so we can tell you when the private beta opens. That is the only thing we use it for. We send one confirmation email when you sign up and we will email you when the private beta opens. No newsletter, no third-party marketing.
Your address is stored by Supabase (our database, in Canada) and the confirmation email is sent through Resend. Neither uses it for anything else.
To stop automated sign-ups, the waitlist form keeps a hashed form of your network (IP) address in a sign-up counter for two days.
If you use the app
Signing in with Apple gives us an anonymous account identifier and, if you allow it, your email address. If you sign in on the website, Apple may also share the name on your Apple account; we keep it with your account and delete it when you delete the account. We use them to keep your photos and purchases attached to your account.
Photos you shoot with Cove Capture are uploaded to our storage and sent to AutoHDR, an outside AI photo-editing service, to be finished. If you ask for a twilight edit, the photo is sent to Google's Gemini image model. Both receive only the photo — never your account details, or the property name or address you type. Finished photos stay in your account until you delete the property or the account.
AutoHDR may keep copies of the photos it receives and, under its own terms, use them to train its AI and to promote its service. Deleting your Cove Capture account doesn’t remove its copies.
Your account and photos are stored by Supabase in Canada (Amazon Web Services’ Montreal region).
When your photos are ready, we email you through Resend. That email carries your email address and the property name.
We keep each original phone photo for a week, so we can redo a bad result. A daily clean-up deletes it 7 days after its shoot is sent for processing, once the finished photo is ready. A shoot uploaded but not sent keeps its originals for 30 days, then the clean-up deletes our copy; the app keeps its own until you send, and uploads it again then. A photo that couldn't be finished keeps its original until you delete the property.
Token purchases are handled by Stripe. We never see or store your card number. We keep a record of what you bought so your balance is correct.
If something goes wrong in the app or on the site, an error report goes to Sentry so we can fix it. Reports contain technical details, such as which page failed. Never your photos, your IP address or your location.
The site and the app's server run on Vercel, which handles every request (so it sees IP addresses) like any web host.
What we do not do
The site loads no analytics, no advertising pixels and no third-party scripts, and it sets no cookies until you tap Sign in. Signing in uses cookies that exist only to sign you in, bring you back to the page you were on, and keep you signed in. We don’t sell your data or use it for advertising.
The site doesn’t track you across other websites, so it works the same whether or not your browser sends a Do Not Track signal.
Your choices
Delete your account any time in the app: Settings → Delete account. It deletes every property and photo, on our servers and on your phone. A photo that reaches us after that is removed by a later daily clean-up.
To stop photos going to the editing service, don’t send new shoots, or delete your account in Settings. Photos already sent stay with the service under its terms.
After you delete your account we keep two things. The record of token purchases and spends, no longer tied to your account, for our payment and tax records. And a one-way hash of your email and of your Apple account ID, each with a count of free photos used, so the free allowance can't be claimed twice.
Backups of our database are kept for up to 30 days, then deleted.
Email support@cove.media to leave the waitlist, or to ask what we hold about you or to correct it. If you can't use the app, email us to delete your account. We answer within a few days and delete within 30.
Changes
If this policy changes in a way that matters, the date at the top moves and we will say so on this page.